Consumer Tips on Weights and Measures

Look out for the ACCURACY Label on weighing and measuring instruments and read the display when your goods are being weighed or measured. Get the supplier to repeat the act if it has not been done correctly.

Consumer Dos and Don’ts

Spring Balances

✔ Check that the scale pointer is at ‘zero’ before the goods are weighed
✔ Check that non-prepackaged goods are weighed without the wrappers or containers

✘Don’t buy the goods when you cannot read the display indicating its actual weight
✘Don’t pay for the goods if you doubt the accuracy of the weight

Price Computing Scales

✔ Check that the display indicates ‘zero’ before the goods are weighed
✔ Check that the price stated on the display is the same as the posted price. If there is an error, ask the sales assistant to correct it
✔Check that you are charged only for the net weight of the goods, excluding the container or wrapper
✔ Point out if the price on the scale is different from the posted price
✔Check the receipt to make sure the items’ prices are correctly computed

✘Don’t buy the goods if you cannot read the display indicating the actual weight and price

Jewellery Scales

✔ Request for the jewellery to be weighed in your presence
✔Ensure that you can see the actual weight on the display
✔Check that the jewellery is weighed without any attachments, such as a paper price tag

✘Don’t buy any jewellery that is not weighed in your presence
✘Don’t buy from a jeweller who issues receipts where the weight is stated in non-metric unit. Examples of non-metric units include pounds (lb) and ounces (oz)

Metre Rule

✔Insist that the measurement of the cloth or other similar material is done in your presence
✔Check the measurement of the cloth for accuracy
✔Check that a metre rule is used to measure your cloth
✔Ask the seller to measure the cloth again if you have doubts about its measurement

✘Don’t buy from a seller if you cannot see the cloth being measured

Petrol/Diesel/Compressed Natural Gas (CNG) Dispensers

✔Check that the dispenser registers ‘zero’ before petrol/diesel/CNG is pumped into your vehicle
✔Check the total price by multiplying the number of litres/kg by the unit price of the petrol/diesel/CNG
✔Check the total price against the unit price and the total amount of the petrol/diesel/CNG

✘Don’t allow the kiosk attendant to pump petrol/diesel/CNG into your vehicle before the dispenser registers ‘zero’

Prepackaged Goods

✔Check that the packaging of the prepackaged goods is not torn or tampered with
✔Read the net quantity stated on the package label
✔Check with the sales assistant/store manager if you have doubts that the net quantity of the prepackaged goods meets the declared quantity stated on the package label

✘Don’t buy the goods if you have doubts about the net quantity of the item being the same as stated on the package label
✘Don’t buy any prepackaged goods with torn or tampered packaging

 

×